Meet Jay Taylor

Jay is a well-respected leader and customer service expert with over three decades of experience. He is a disabled veteran who has worked with Silicon Valley startups and multinational corporations. His dynamic approach to developing organizations has propelled multiple teams to success. Jay has coached leaders and managers in how to create inclusive, dynamic, and motivational environments resulting in loyal and productive teams.

Using The Trust Bucket podcast, he is promoting his ideas and methods to an ever-growing audience.

Mo is an accomplished Client Experience (CX) and Technology Support leader with more than 25 years of experience in enhancing customer experiences for multi-million dollar businesses spanning various industries. His engagement strategies, coupled with his reputation as a trusted and influential leader, have consistently empowered and guided others towards becoming exceptional leaders in their own journey.

Through The Trust Bucket podcast, Mo remains committed to advancing thought leadership in CX, advocating for best practices, and fostering innovative, transformative discussions. His goal is to drive conversations that lead to game-changing results within the customer experience.